Drive patients to the right provider, drive real ROI

Don’t match patients with just any provider. Match them with the right provider.
Hatchways are like pathways…
but smart.
Hatchways take patients where they are, physically and clinically, and match them with the ideal provider based on a partner’s goals and available capacity.

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The Matching Algorithm

1
Patient Preference
Start by personalizing care journeys based on a patient's unique needs and desires
2
Organizational Goals
Identify the service lines and initiatives that will drive the most impact for your organization
3
Real-Time Capacity
Drive patients where there is available capacity within your provider network
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Before Hatch
Struggle to optimize existing capacity
Manually connect patients with the next phase of care
Provider and administrator shortage
After Hatch
Save back-office and clinician time
Automate care journeys across the continuum
Improve patient retention and engagement
Before Hatch
Scheduling takes days or weeks
Call center employee randomly picks clinician
PCP’s refer to competing organizations
After Hatch
Streamlined way to ingest PCP referrals
Automatically schedule at point of care
Patient is matched based on pre-set criteria
Before Hatch
Struggle to inform patients of ideal care settings
Manual processes to coordinate care
High emergency room costs because delayed care
After Hatch
Engage vulnerable populations in real-time
Influence member decisions to low cost, high quality providers
Increase preventative care appointments
See How Hatch Can Work For You
Patient coordination drives real business impact
2,098
Retained/Acquired Patients who would have gone to a competitor
203
Low-acuity patients redirected from going to the Emergency Department
$834,000
In net-new revenue by coordinating care
Hatch in Action
Regional Health System with value-based contracts and an ACO

Prioritize driving patients to low-cost, high-quality providers when seeking a referral

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Large Orthopedic Specialty Practice seeks increased PCP referrals

Automate referral process between PCP practices to schedule patients before they leave

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Metro Hospital with a desire to invest in Social Determinants of Health

Connect patients without access to transportation to telehealth or free transportation services

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Academic Medical Center with overcrowded Emergency Department

Streamline discharge process by automatically scheduling qualified patients with an in-network PCP

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