Win patients while they're still deciding.
Offer mobile-friendly access that turns online research into real referrals—no logins, no delays, no confusion.
Bottom line: Today’s patients aren’t waiting for paperwork. They’re browsing, searching, comparing and making decisions before making phone calls.
When the experience feels effortless, consumers stay and convert.
35% of adults skip care when access is frustrating.⁴ One-tap chat access keeps them moving forward.4
The $20B second-opinion market shows people will pay for clarity.⁵ Reassurance beats sales pitch.
96% of Americans expect upfront pricing and will shop around if it’s not there.⁶
• Login walls, PDFs, or generic contact forms make mobile users bounce.
• Referrals from consumer sources aren’t tagged in the EMR so finance can’t trace what worked.
• One general phone number queues everyone, even high-intent patients.
Branded links that open instantly—no app or login required.
HIPAA-compliant messaging turns “I’m curious” into “I’m in.”
Every engagement is tagged so finance can tie referrals to spend.