Workers' Compensation Programs
Route high-value workers’ comp referrals into structured workflows that earn trust, accelerate access, and increase revenue.
Workers’ comp referrals aren’t casual. They’re formalized, high-stakes, and expectation-heavy. When a case manager, employer, or third-party administrator (TPA) refers a patient, they’re trusting your practice to follow the rules: faster access, ongoing updates, and the right documentation.
But most orthopedic groups manage these referrals manually—across emails, spreadsheets, faxes, and disconnected systems. That creates delays, errors, and communication breakdowns that cost you referrals, revenue, and reputation.
Practices that standardize how they accept, track, and deliver on WC referrals become the go-to partner.
in total annual employer costs tied to WC care
of Medicaid — state-dependent WC reimbursement rates for orthopedic surgery
Net takeaway: Practices that simplify WC access, reduce handoffs, and meet stakeholder expectations can turn complexity into a competitive advantage.
Hatch gives your team a centralized workflow for managing workers’ compensation referrals. No more chasing emails or checking spreadsheets. From the moment a referral comes in, Hatch tags the source, enforces SLA timelines, and keeps every stakeholder in the loop.
The result? Faster scheduling, cleaner documentation, better compliance—and more referrals from partners who know you can deliver.
How to get the most out of your Workers' Comp Hatchway
Standardize your intake process
Use Hatch’s referral forms to require key information up front—so you can reduce delays and denials from day one.
Make communication effortless
Stop relying on phone tag. Give case managers and adjusters a portal to check status, download documents, and message your team directly.
Track performance and SLAs
Monitor every referral from intake to outcome. Hatch automatically flags overdue steps, tracks time-to-treatment, and generates reports you can share with partners or execs.
Partner-tagged referral intake
Source-specific intake forms that capture required fields like claim number, date of injury, and adjuster contact—no more missing data.
SLA-based scheduling & task tracking
Assign expected timelines per referral type or source. Hatch monitors deadlines and flags delays automatically.
Employer & adjuster portals
Secure web-based portals where partners can submit referrals, view updates, download notes, and communicate in one place.
Referral performance dashboards
Real-time dashboards showing referral status, speed-to-treatment, and outcomes by partner or campaign.
Integrated documentation & notes
Push and pull key forms and summaries with your EMR. Keep records clean, complete, and shareable.
Automated notifications & alerts
Keep your internal team and external partners informed without the email churn. Status updates, approvals, and changes—all sent automatically.
Create fast lanes for referrals that come with a catch.
Route WC referrals directly into optimized workflows.
https://www.iii.org/fact-statistic/facts-statistics-workplace-safety-workers-comp
Workers' Compensation Research Institute’s Hospital Outpatient Payment Index
.https://www.uhsweb.com/industry-articles/the-financial-impact-of-workers-compensation-denial-management-how-to-save-millions/
