AI Document Processing
The Problem
How it works
Benefits
8 min
saved per referral on document processing
30%
reduction in time to work a referral.
Fewer
Fewer data entry errors in patient charts.
What types of documents can Hatch process?
Referral orders, progress notes, lab results, medical records, and demographic forms. If it arrives by fax, email, portal, or direct upload, Hatch can process it.
How accurate is the AI extraction?
Every extraction goes through human review before syncing to the EHR. Your team validates the data before it touches the patient chart.
What happens when a document is missing information?
Your team flags it during review. Hatch supports workflows for requesting missing information from the referring provider.
Can Hatch handle multi-page documents with mixed content?
Yes. Referral faxes often include referral orders, progress notes, labs, and insurance cards in one stack. Hatch processes the full document and lets your team classify and separate the content.
How does this work with our EHR?
Hatch integrates bidirectionally. When a referral is confirmed, the patient chart is created or updated and documents are filed with proper labeling. Your EHR stays the system of record.
What about documents that aren't referrals?
Your team classifies them and routes them appropriately. Medical records can be synced to the chart and forwarded for provider review.
How long does it take to process a referral with Hatch?
The review-and-confirm step typically takes under two minutes. Manual processing averages five. At 100+ referrals a day, that adds up.