FAQ
What is HatchAccess Core?
It’s a ready-to-go 24/7 chat access product orthopedic practices use to offer patients expert care guidance.
What is your clinical staffing option?
Practices have the flexibility to use their own clinical staff to cover the HatchAccess Core chat queues, or they can opt to have Hatch provide the staffing coverage. Our staffing option utilizes orthopedic specialty-trained clinicians (MDs) to ensure high-quality triage around the clock or after hours.
What can patients use HatchAccess Core for?
Immediate expert advice for acute injuries, such as sprains or fractures, nagging or recurring pain, or any other orthopedic concern causing anxiety, stress, or uncertainty.
How quickly can we go live?
48 Hours.