Why EHR-Based Referral Management Falls Short for Specialty Care
What it takes to make referrals a first-class workflow
Joe Zboch
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The Most Expensive Google Search in Your Referral Workflow
Most COOs can tell you referral triage takes too long. Few can tell you why.
Joe Zboch
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50% of Referrals Are Never Completed. Here's Where Referral Management Workflows Break Down.
A referral doesn't fail at one point. It degrades across a chain, and each broken link makes the next one worse.
Joe Zboch
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Growing Pains: 4 Lessons on Scaling Orthopedics in a Hyper-Competitive Market
We sat down with Wayne Fraleigh, CEO of the Orthopaedic & Spine Center of the Rockies (OCR), to discuss how his group is navigating two very different worlds. They manage a captive market in Northern Colorado alongside a hyper-competitive market in North Denver
Joe Zboch
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Workers' Comp Growth: 7 Tips to Become your Market's Go-To Provider
Workers' comp can be a high-margin, high-volume business. The challenge, as we discussed, is that it's often buried in administrative sludge that kills efficiency and frustrates your team.
Joe Zboch
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How Proliance Built a System to Scale Value-Based Care Referrals Across 8 Aggregator Partners
Healthcare organizations are chasing direct-to-employer contracts. The pitch is compelling: transparent pricing, no authorization headaches, high-value surgical cases. But for most orthopedic practices, the direct employer relationship remains aspirational.
Joe Zboch
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