Workers' Compensation
The Problem
When the right information is captured on day one, authorizations move faster and denials drop.
A structured form captures claim number, date of injury, employer, adjuster, body part, and stakeholder contacts. Required fields mean nothing gets submitted incomplete.
Referrals arrive by fax and email. Hatch extracts claim number, date of injury, employer, and adjuster details automatically. Your team reviews instead of retyping.
Adjusters, employers, and TPAs get a secure link to view case status and documents. No account creation. No password resets.
When a status changes, stakeholders get notified automatically. They find out before they think to ask.
Work status reports, visit notes, and authorization documents in one place. No faxing. No encrypted email. No waiting until the next business day.
Every case, every status, every next step. See what's pending, what's blocked, and what's overdue.
See which adjusters and employers send volume, which sources convert, and where delays happen
Benefits
Less overhead. More capacity. Same staff.
time to schedule. Faster intake means patients get seen sooner.
manual touchpoints per case. Status updates and document sharing become self-serve.
Decrease time to payment. Cleaner intake means fewer denials and faster reimbursement.
What makes workers' comp different from general referral management in Hatch?
WC-specific intake fields, a partner portal built for adjusters and TPAs, and proactive status updates designed for multi-stakeholder communication.
Does Hatch replace our EMR?
No. Providers stay in the EMR. Hatch handles intake, communication, tracking, and the partner experience around each case.
What if our referral sources still fax or email?
Hatch handles that. Drop the document in, AI extracts the key information. As partners see the portal experience, adoption follows.
How does the partner portal work?
Adjusters get a secure, password-free link via email. They view status, access documents, and see updates without creating an account.